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This privacy statement discloses the privacy practices for Redwood Harley-Davidson. Redwood Harley-Davidson promotes the use of fair information practices. Because we want to demonstrate our commitment to your privacy, we have chosen to disclose our information practices.

INFORMATION COLLECTION AND USE:

Redwood Harley-Davidson is the sole owner of the information collected on this site. Redwood Harley-Davidson will not sell, share, or rent this information to others in ways other than those disclosed in this statement. Redwood Harley-Davidson collects information from our users at several different points on the website.

COOKIES:

A cookie is a piece of data stored on the user's hard drive containing information about the user. Use of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes his or her browser, the cookie simply terminates. A user who rejects the cookie may still use the site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the site.

LOG FILES:

We use IP addresses to analyze trends, administer the site, track users' movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

SHARING:

We may share demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. However, Redwood Harley-Davidson may send e-mails or mail regarding special offers that may be of interest to the user based on the information we collect.

Redwood Harley-Davidson uses outside companies (ie: UPS. USPS, Fed Ex. etc.) to ship orders, and a credit card processing company to bill users for goods and services. These companies do not, to our knowledge, retain, share, store or use personally identifiable information for any secondary purposes.

We may partner with another party to provide specific services. After a user signs up for these services, we may share names or other contact information necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

LINKS:

This web site may contain links to other sites. Please be aware that Redwood Harley-Davidson is not responsible for the privacy practices of other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.

SURVEYS AND CONTESTS:

From time-to-time our site requests information from users via surveys or contest entry forms. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information may be used to notify the winners and to award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

NOTIFICATION OF CHANGES:

If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

SUPPLEMENTATION OF INFORMATION:

In order for this website to properly fulfill its obligation to our customers, it may be necessary for us to supplement the information we receive with information from 3rd party sources. For example, to determine if our customers qualify for financing, we may use their name and social security number to request a credit report or approval from a lending institution.

SITE AND SERVICE UPDATES:

We may send the user site and service announcement updates which contain important information about the service. We communicate with users via e-mail or phone to provide requested services and to clarify or resolve issues relating to their accounts.

CORRECTING / UPDATING PERSONAL INFORMATION:

If a user's personally identifiable information has changed (such as your mailing or e-mail address), or if a user no longer desires to receive information from Redwood Harley-Davidson, we provide a way to correct, update or remove that user's personal data. This can be done by e-mailing us at sales@redwoodharley.com or by using one of the forms below.  

OPT-OUT

Redwood Harley-Davidson makes every effort to send information only to people wishing to receive such information. Occasionally, a person decides to discontinue receiving information, or is receiving it mistakenly.

Please use the form below to request to be removed from our database, preventing any future mailings until you explicitly give us permission. We will remove you from our database immediately.

INFORMATION CHANGE

Please use the form below if your name, address, phone, e-mail or any other information has changed that you would like us to know about. Please be sure to enter your old and new e-mail addresses, even if your address has not changed (enter the same in both). This is how we find your information to make the changes you request.